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Privacy Policy

Privacy Policy – Parnexus Assets Ltd

Last updated: August 2026

This Privacy Policy explains how Parnexus Assets Ltd (“Parnexus”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data, and outlines your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all users, members, visitors, and counterparties who engage with the Parnexus platform or communicate with us.

  1. Who We Are

Parnexus Assets Ltd is the data controller responsible for the personal data processed under this Privacy Policy.

Our platform provides a private environment for members to connect, communicate, and explore opportunities in off-market asset categories.

If you have any questions about this notice, please contact [insert nominated email].

  1. What Information We Collect

When you become a member, we may collect your name, address, contact details (email, phone number), job title, industry, and company information. We collect this information to fulfil our contract with you to create and maintain your account, including to send you service messages.

When you apply for membership or are subject to our verification process, we may collect identification and verification documents (such as a copy of your passport or other government-issued identity document) and related information necessary to conduct know-your-customer (KYC) and due diligence checks. We collect this information to comply with our legal obligations under applicable anti-money laundering and financial crime legislation, and because it is necessary to take steps prior to entering into a contract with you.

When you submit, respond to, or search for a listing on the platform, we may collect details of the asset or opportunity you are listing or seeking, your expressions of interest, and any information you provide in connection with a potential transaction. We collect this information because it is necessary to perform our contract with you and to facilitate introductions between the relevant parties.

[When you make a purchase through our platform, we may collect payment information and information relevant to your purchase. We collect this information because this is necessary to perform our contract with you.]

When you communicate with us or with other members via the platform [(including through private chat, Q&A discussions, or direct messaging)], we may collect your name, contact details, and any other information you choose to share as part of your communication. We collect this information because it is in our legitimate interests to ensure we can properly respond to your queries, facilitate introductions, and provide technical support.

When you interact with platform tools, content, or communications, we may use your feedback and interaction data to make improvements to the platform and our ways of communicating with you, because it is in our legitimate interests to make these improvements.

When you contact us with a query, either by email or one of the methods shown on our contact page (including on social media), we may collect your name, social media handle, contact details, and any other information you choose to share with us as part of your communication because it is in our legitimate interests to make sure we can properly respond to your query, including to provide technical support.

When you contact us by telephone, we may record the call. We use call recordings for security purposes and to help us prevent and detect fraud, because it is in our legitimate interests to protect our members, our platform, and our business from fraudulent or malicious activity.

When you use our website, we may collect information using essential cookies about your device and how you use our website. For example, we may collect your device identification number, browser type and version, operating system and platform, hardware used, browser plug-in types and versions, IP address (which may reveal your location), URLs, referrer URL, date and time of access, information about page response times, length of visits to certain pages, interaction information (such as scrolling, clicks, and mouse-overs), error reports and performance data (Device Information). We may use your personal data contained within this Device Information because it is in our legitimate interests to ensure the proper use, functioning, maintenance and security of our website.

To send you marketing. Where you have previously expressed an interest in Parnexus (and not opted out of marketing) we may use your name and email address to send you marketing because it is in our legitimate interests to promote our platform, off-market asset opportunities, listings, and market insights that we think you might be interested in.

Where you have opted in to receive marketing, we may use your name and email address to send you marketing in line with the preferences you have provided and will only use your personal data in this way with your consent.

You can unsubscribe from receiving marketing at any time by contacting us at [insert appropriate contact email] or, where relevant, by following the unsubscribe link in any marketing communication you receive from us.

If you apply for a job with us we may collect your name, contact details, recruitment information (e.g. right to work documentation and references), test results, qualifications, accreditations and any additional personal data we may receive from our recruitment partners.

We will use your personal data to assess your suitability for our available roles. We do this to perform our contract obligations or to take steps at your request, before entering into a contract. Where we process your right to work documentation, we will do so to comply with our legal obligations.

  1. Cookies & Similar Technologies

A cookie is a small file of letters and numbers that we store on your browser or in your device's storage. We only use (and store) non-essential cookies if you provide your consent.

Parnexus does not use cookies for behavioural tracking or user profiling.

Limited essential cookies may be used solely for purposes such as:

  • secure login
  • session management
  • basic platform functionality

Any advertising displayed on the platform is not behaviourally targeted and is the same for all users.

  1. How Long We Keep Your Information

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.

In practice:

  • general account and platform data is retained while your account remains active, and thereafter, for a period of six (6) years following account closure, unless deletion is requested
  • passport or identity verification documents are securely deleted within 10 days of submission
  • you may request deletion of your personal data at any time

Deletion requests are processed within 30 days, subject to legal or regulatory retention obligations.

  1. Data Storage, Security & International Transfers

Your personal data is stored securely using trusted third-party service providers who are contractually required to implement appropriate technical and organisational security measures.

We take reasonable steps to protect personal data against unauthorised access, loss, misuse, or disclosure. However, no online system can be guaranteed to be entirely secure, and transmission of data over the internet is at your own risk.

Where personal data is transferred outside the UK or EEA, appropriate safeguards are applied, including:

  • The UK International Data Transfer agreement and UK Addendum;
  • The European Commission approved Standard Contractual Clauses, or
  • transfers to jurisdictions subject to adequacy decisions
  1. Your Data Protection Rights

Under applicable data protection laws, you have the right to:

  • access the personal data we hold about you
  • request correction of inaccurate or incomplete data
  • request deletion of your personal data
  • restrict or object to certain types of processing
  • request data portability in a structured, commonly used format
  • withdraw consent at any time (where processing is based on consent)
  • lodge a complaint with the local supervisory authority. For the UK, the relevant supervisory authority is the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

  1. Member Communications & Platform Tools

Information submitted within the Parnexus platform remains private unless and until you choose to share it with another member.

Our internal messaging and communication tools exist solely to support legitimate platform use, asset discussions, and transactional coordination. You are responsible for any information you choose to disclose to other users.

  1. Platform Outreach & Engagement

We may contact you via email or phone regarding:

  • platform activity
  • listings, searches, or transactions
  • account-related or service-related updates
  • Inactive users may receive limited re-engagement communications unless they opt out.

You may opt out of non-essential communications at any time.

  1. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices.

Updates will be published on this page and will take effect upon publication. We encourage you to review this policy periodically.

  1. Contact Details & Data Protection Lead

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Data Protection Lead
Parnexus Assets Ltd
20–22 Wenlock Road London, N1 7GU
Josh Benbow Parnexus-appointed Data Protection Lead